CSA Customer Application Engineer

🏢 Baker Hughes Florence, Tuscany, Italy EUR 36,000 to 49,500 per year
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About the Role

Baker Hughes' Industrial & Energy Technology (IET) team is seeking a CSA Customer Application Engineer in Florence, Italy. Long-Term Service Agreements (LTSAs) are a cornerstone of the Baker Hughes strategy to provide mutually beneficial superior customer service. This is a key role in the Commercial Service organization, responsible for defining, preparing, and managing the technical portion of LTSA proposals for rotating machinery such as gas turbines.

Responsibilities

  • Analyze technical specifications from customers, defining and preparing the service Scope of Work, ensuring accurate cost control, and managing technical risks.
  • Estimate OPEX costs for existing and new technologies.
  • Collaborate with commercial and sales teams to optimize proposals and support negotiations with customers on technical aspects.
  • Work closely with the regional commercial team as a key partner in strategy development to create the most competitive and winning proposal.

Qualifications

  • Bachelor's degree in a technical field from an accredited college or university.
  • 0-4 years of industry experience in a role as Project Engineer, Design Engineer, Application Engineer or Project Manager.
  • Fluent spoken and written English; ability to travel with short notice.
  • Desired: Master's degree in engineering with focus on turbo-machinery; specific O&G market knowledge; good knowledge of rotating machinery, particularly Gas Turbines.
  • Ability to multi-task, prioritize and manage time; good interpersonal and communication skills; willing to work in a team; able to work autonomously under pressure and with tight deadlines; GB/BB certified.

Benefits

  • Contemporary work-life balance policies and wellbeing activities.
  • Comprehensive private medical care options.
  • Safety net of life insurance and disability programs.
  • Tailored financial programs.
  • Additional elected or voluntary benefits.
  • Flexible working hours.
  • Pay covered by the Contratto Collettivo Energia e Petrolio national collective labor agreement.

Certifications

Six Sigma Green Belt or Black Belt (desired)

Skills

IT - Software Development

Interested in this role?

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