About the Role
Baker Hughes' Industrial & Energy Technology (IET) team is seeking a CSA Customer Application Engineer in Florence, Italy. Long-Term Service Agreements (LTSAs) are a cornerstone of the Baker Hughes strategy to provide mutually beneficial superior customer service. This is a key role in the Commercial Service organization, responsible for defining, preparing, and managing the technical portion of LTSA proposals for rotating machinery such as gas turbines.
Responsibilities
- Analyze technical specifications from customers, defining and preparing the service Scope of Work, ensuring accurate cost control, and managing technical risks.
- Estimate OPEX costs for existing and new technologies.
- Collaborate with commercial and sales teams to optimize proposals and support negotiations with customers on technical aspects.
- Work closely with the regional commercial team as a key partner in strategy development to create the most competitive and winning proposal.
Qualifications
- Bachelor's degree in a technical field from an accredited college or university.
- 0-4 years of industry experience in a role as Project Engineer, Design Engineer, Application Engineer or Project Manager.
- Fluent spoken and written English; ability to travel with short notice.
- Desired: Master's degree in engineering with focus on turbo-machinery; specific O&G market knowledge; good knowledge of rotating machinery, particularly Gas Turbines.
- Ability to multi-task, prioritize and manage time; good interpersonal and communication skills; willing to work in a team; able to work autonomously under pressure and with tight deadlines; GB/BB certified.
Benefits
- Contemporary work-life balance policies and wellbeing activities.
- Comprehensive private medical care options.
- Safety net of life insurance and disability programs.
- Tailored financial programs.
- Additional elected or voluntary benefits.
- Flexible working hours.
- Pay covered by the Contratto Collettivo Energia e Petrolio national collective labor agreement.
Certifications
Six Sigma Green Belt or Black Belt (desired)
Skills
IT - Software Development
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