About the Role
Perform standard maintenance, troubleshooting, installation, and calibration of Waygate Technologies X-ray testing machine hardware and software products at Waygate and customer locations. Travel is expected more than 70% of the time.
Responsibilities
- Maintain, repair, and install industrial x-ray systems and supporting peripheral equipment, such as X-ray tubes, coolers, scanners, stepper motors/controllers, power supplies, high voltage control circuits, motion control and high-end PCs
- Provide customers with technical support via phone and onsite service
- Complete standard service reports, invoicing packages, and other administrative requirements in a timely manner
- Drive customer satisfaction from commitment through quality service standards
- Monitor site safety during work scope execution
- Travel overnight approximately 70% of the time
- Carry out assigned duties in a compliant manner with integrity
Qualifications
- Diploma / Degree in Electrical / Electronics / Instrumentation or equivalent
- At least 3+ years of previous experience diagnosing and repairing mechanical, electromechanical, and/or electronic equipment
- Ability to regularly lift and/or move up to 10kg and frequently lift and/or move up to 20kg
- Willing to submit to a background investigation, including verification of past employment, criminal history, driving record and educational background
- Possess a valid driver's license and passport (or able to obtain a passport)
Benefits
- Contemporary work-life balance policies and well-being activities
- Comprehensive private medical care options
- A safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
Skills
Field Service Tech
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