Program Manager - Inventory Management (SMI)

🏢 Baker Hughes Bengaluru, Karnataka, India
Apply Now

About the Role

Baker Hughes is hiring an SMI Program Manager to own and lead the enterprise-wide expansion of the PHOENIX Slow Moving Inventory Reuse Programme - originally launched for Energy Equipment and now scaling across all Baker Hughes product lines. This role serves as the single point of accountability for driving adoption of the Smart Pick digital platform, achieving reuse and reserve-savings targets, and embedding a Lean "Reuse-first" culture across the organization. The Program Manager acts as the primary cross-functional connector between Engineering, Supply Chain, Finance, Procurement, Leadership, and Digital teams to ensure the programme delivers measurable EBITDA improvement, sustainability outcomes, and operational excellence.

Responsibilities

  • Own the end-to-end SMI reuse programme roadmap - define annual targets for reuse value ($), reserve savings, CO2 reduction, and adoption KPIs across all product lines
  • Develop and present quarterly programme reviews to senior leadership with clear dashboards on progress, risks, and opportunities
  • Translate the PHOENIX programme's Energy Equipment success into a scalable, repeatable model for new business units (e.g., GTS, BRUSH, Valves, OFSE and future products)
  • Lead the future expansion strategy, including onboarding new product codes, warehouses, and business segments
  • Promote sustainability by largely contributing to the re-use of components
  • Act as the primary liaison and cultural change agent between Engineering, Material Management, Procurement, Finance, Logistics, QPM, and Manufacturing Engineering to drive seamless SMI workflow execution
  • Conduct regular governance reviews with leadership to align SMI priorities with broader EBITDA and operational goals
  • Facilitate cross-functional workshops, awareness sessions, and Kaizen events to remove bottlenecks and improve adoption
  • Build and nurture relationships with plant-level teams, product leaders, and regional stakeholders
  • Ensure Smart Pick tool adoption reaches expected targets by monitoring usage metrics, identifying gaps, and driving corrective actions
  • Collaborate with the digital/development team for tool enhancements, bug resolution, UAT, and new feature rollouts (AI pilot, smarter pre-processing techniques, dashboard improvements)
  • Champion digital-first processes, driving the transition from manual, Excel-based workflows to the fully digitized Smart Pick platform
  • Be accountable for meeting annual reuse targets for each product line
  • Monitor and report on KPIs: total workflows raised/approved, reuse value, reserve savings, CO2 reduction, rejection analysis, and cycle time
  • Conduct root-cause analysis on rejections and delays and implement corrective actions with relevant functional owners
  • Lead and mentor the two SMI task force members, ensuring clarity of goals, structured weekly engagement, and execution tracking
  • Build a sustainable, self-sufficient team that can independently drive the programme beyond the existing project lifecycle
  • Coordinate with the external contractor team to handle everyday tasks and support the organization with high-value drivers
  • Serve as the Lean cultural champion, embedding continuous improvement thinking, reuse-first behavior, and a waste-elimination mindset across the organization
  • Design and execute communication campaigns: monthly PHOENIX newsletters, Reuse Champions recognition, flash messages, and cross-functional success stories
  • Drive the PHOENIX Rewards Program - manage the incentive structure, Energize points distribution, and recognition of top contributors

Qualifications

  • Bachelor's degree (B.E./B.Tech) or post-graduate degree (MBA/MTech) in Engineering, Supply Chain, Business Administration, or related field
  • 15+ years of progressive experience in programme management, operations excellence, supply chain management, or engineering in a manufacturing/industrial environment
  • Strong background in at least one of: Digital Transformation, Supply Chain Management, or Engineering (mechanical/industrial preferred)
  • Preferred certifications: PMP/PgMP or similar, Lean Six Sigma (Green Belt / Black Belt), Certified Supply Chain Professional (CSCP), or equivalent CI certifications
  • Experience in energy, oil & gas, rotating equipment, or heavy manufacturing industries is highly desirable
  • Programme management excellence - proven ability to manage large-scale, cross-functional programmes with multiple stakeholders and geographies
  • Lean / continuous improvement mindset with deep understanding of Lean principles (6S, Kaizen, VSM, Standard Work) and ability to drive cultural transformation
  • Exceptional stakeholder management and ability to influence senior leaders, engineering, finance, and supply chain functions without direct authority
  • Digital fluency with Power Apps, Power BI, data analytics, and digital workflow platforms
  • Resilience and ownership to take on challenging, ambiguous tasks and drive them to completion
  • Strong written and verbal communication and storytelling skills
  • Data-driven decision making across inventory data, adoption metrics, and financial impacts

Benefits

  • Contemporary work-life balance policies and wellbeing activities
  • Comprehensive private medical care options
  • Safety net of life insurance and disability programs
  • Tailored financial programs
  • Additional elected or voluntary benefits

Skills

Inventory Control

Interested in this role?

Apply Now