Service Delivery Coordinator

🏢 Baker Hughes Muscat, Oman
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About the Role

Baker Hughes is hiring a Service Delivery Coordinator to join its Pressure Pumping team in Muscat, Oman. As a Service Delivery Coordinator, you will own end-to-end delivery of assigned contracts and quotes — coordinating job cycle management across organizational boundaries, safeguarding revenue, and developing the field team. The Baker Hughes internal title for this role is Services Advisor - Service Delivery Coordination.

Responsibilities

  • Ensure all activities are carried out according to the company's core values, non-negotiables, and cultural pillars.
  • Ensure the assigned contracts/quotes are fully understood and capitalized upon.
  • Coordinate and monitor all job activities as outlined in job cycle management across organizational boundaries.
  • Review job planning, equipment preparation, and people readiness.
  • Work with I&S Project Managers and/or other PLs' SDCs on cross-PL critical tasks within a job.
  • Prompt escalation of issues that can impact service delivery.
  • Ensure invoicing is in line with contract/quote, with no revenue leakage and timely collection of cash.
  • Coordinate with field crews to manage any requirements/mobilizations during the job at the customer well site/location.
  • Develop the team in line with competency and training programs for their respective positions as well as future career plans.
  • Assist other Service Delivery Coordinators with Peer Reviews.
  • Ensure compliance with company policies, procedures, laws, regulations, and ISO and API requirements.

Qualifications

  • Bachelor's degree in Engineering or a relevant, related subject.
  • More than 10 years of experience in oil field services.
  • Previous technical experience in the Coil Tubing field.
  • Demonstrated prior business ownership (HSE, financial, service delivery).
  • Demonstrated experience of leadership, mentoring, and developing teams in a global matrix environment.
  • A motivated self-starter, proactively taking the initiative to lead and solve problems.
  • Good communication, interpersonal, and leadership skills with the ability to influence others and lead teams.
  • Experience in the Middle East.

Benefits

  • Contemporary work-life balance policies and wellbeing activities.
  • Flexible working hours — flexing the times when you work in the day to help you fit everything in and work when you are most productive.
  • Comprehensive private medical care options.
  • Safety net of life insurance and disability programs.
  • Tailored financial programs.
  • Additional elected or voluntary benefits.

Skills

Coil Tubing

Interested in this role?

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